Spider Hook
Who are we?
A system for connecting restaurants with marketing and delivery platforms
What we do
A system designed to connect restaurants with marketing and delivery platforms, aiming to streamline and manage delivery orders by unifying operations management in one place and automating them. This enhances your restaurant’s performance by increasing sales and improving efficiency. Through our partnership with leading online ordering platforms, we offer businesses the ability to consolidate orders, provide automation features, and generate data reports. Our goal is to ensure the success of restaurants in a multi-channel market.
Our Sevices
- Delivery platform management
- Organizing and scheduling deliveries
- Menu management
- Detailed reports
- Product control
System objectives
- Improving Communication
- Facilitating Management
- Enhancing Customer Experience
- Increasing Work Efficiency
- Achieving better Marketing Results
System Features
- Full control over the delivery service
- Faster order handling – Greater capacity
- Lower cost
- Saving time and effort
- Providing high-quality standards
- Retaining the customer database
- Detailed and accurate reports With a single click, say goodbye to delivery issues.
- Connect and bid farewell to delivery problems.
Our packages
Pioneers Package
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Connecting branches
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Call Recording
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Operations Manager
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Project supervisor
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Customer care services
Corporate Package
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Connecting branches
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Call Recording
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Operations Manager
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Project supervisor
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Customer care services
Business Package
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Connecting branches
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Call Recording
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Operations Manager
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Project supervisor
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Customer care services
Most frequently asked questions
What is Spider Hook?
Spider Hook is a system aimed at unifying marketing and delivery platforms, making it easy to manage requests, offers, and different communication methods in one place.
What is the benefit of using Spider Hook?
Improve efficiency management of requests. Reduce errors resulting from multiple sentences. Saving time and effort on the work team. Analyzing performance and improving marketing strategies.
It can be customized to suit the needs of the restaurant.
Yes, the Spider Hook can be customized to include features and settings to suit your restaurant’s needs.
How to integrate the system with existing service providers?
Our technical team will help you connect the system to the platforms it runs on, without affecting the progress of your work.
Does the system provide superior performance?
Yes, the system provides detailed reports about requests, intentions, performance of marketing campaigns, etc.
What is the cost of subscription to Spider Hook?
Subscription costs vary depending on the size of your restaurant and the number of attractions associated. You can contact the sales team to get a customized view.
Is there technical support?
However, round the clock technical support is available to help you resolve any issues you may encounter.
How much time does it take to activate after subscription?
It depends on the number of tracks to be connected, but usually it takes 3 to 5 working days.
Does the system support multiple languages?
Yes, Spider Hook supports Arabic and English languages, and can add other languages as needed.
How does Spider Hook help me increase sales?
Through improved request management and unified delivery channels, you can provide a better customer experience and increase the efficiency of marketing campaigns, leading to improved Added.
Does the system provide instant alerts for new requests?
Yes, notifications are sent immediately when new requests are received to ensure quick response.
How can I follow requests through the system?
Provides an interactive Spider Hook control panel that displays all requests in an organized manner, with the status of each request and options tracked.
It ensures Spider Hook to reduce errors in requests?
Yes, the system reduces errors caused by manually transferring information between different platforms.
Is there training on using the system?
Of course, new training sessions are included for your team to ensure they take full advantage of the system.
Can I see detailed reports on the performance of different shows?
Of course, you will be able to access analytical reports showing the performance of each platform and the extent of its research objectives.
It supports Spider Hook connection with point of sale (POS) systems.
Yes, the system can be integrated with your existing point of sale systems for deposit operations.
How can I know the extent of customer satisfaction with the service?
The system provides analytical tools to measure customer satisfaction through their evaluations and observations.